Business Operations Professionals Task Force
The Business Operations Task Force is comprised of destination organization professionals within the Finance, Operations, Human Resources, Research, and Information Technology disciplines and focuses on peer-to-peer engagement, the sharing of knowledge, identification of issues and the development of solutions as they relate to the professions involved with the business operations of a destination organization. Focuses on the sharing of knowledge, identification of issues and the development of solutions as they relate to the professions involved with the business operations of a destination organization and working with Destinations International to advance relevant content and professional development.
2024 Task Force Members
- Anthony Hall, Chief Financial Officer & Vice President of HR and Operations, Discover Durham
- Braam du Plooy, Controller, Atlanta Convention & Visitors Bureau
- Carson Lambeth, VP of Business Development, Civitas
- Chad Kearns, Vice President & Lead Practitioner, Fired Up! Culture
- Charlotte Dunworth, Deputy Director, Finance & Compliance, Destin-Fort Walton Beach
- Christina Ibanez, Director of IT, Visit San Antonio
- Cindy Lee, Data Analyst, Visit Pasadena
- Dani Keller, Business Applications Specialist, Explore St. Louis
- Darren Ison, Director of IT, Explore St. Louis
- Dawn Murphy, Director of Finance and Administration, Explore Fairbanks
- Donald Lilley, Director of Technology & Business Intelligence, Visit Baltimore
- Ellen Puffer, Chief People Officer, Chattanooga Tourism Co.
- Heather Lang, Director of HR, Visit Austin
- Jennifer Chance (co-chair), COO, Visit Jackson
- Jim Ganotis (co-chair), Director of IT, Destination Cleveland
- Kari Chapman, Director of Finance, Visit San Antonio
- Kelly Campbell, VP Finance & Administration, Experience Olympia & Beyond
- Kennedy James, VP, Talent & Operations, Visit Seattle
- Lee Boquet, IT Director, Visit Dallas
- Linda Odell, Director of HR, Visit Sacramento
- Michelle Lovatt, Vice President of Administration, Richmond Region Tourism
- Roslyn Smith, VP, Operations & Culture, Ottawa Tourism
- Sandy Christensen, SVP Finance & Business Operations, Meet Minneapolis
- Shannel Dooley, Business Intelligence, Administrator, Visit Anaheim
- Terri Carter, Director, People & Culture, Destination DC
- Vimal Vyas, VP of Data, security and digital innovation, Visit Raleigh
Destinations International Staff Liaison
- Becky Heath, Vice President of Finance